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Common Questions

Does Janet, the AI virtual assistant, work with my scheduler?

Janet only works with the ApptHero Scheduling platform.

Can I use ApptHero without the Janet, the AI virtual assistant?

Yes, you can use ApptHero without the virtual assistant. If you would like this option, please contact us .

Can someone help me switch from my scheduler to ApptHero?


After you sign up, time will be scheduled with one of our conversion experts. to help import your clients and appointments (depends on your scheduling system).

I'm a mobile massage therapist, will ApptHero work for me?

We have specific features for mobile therapists to help keep you safe and make your practice more efficient.

Is there an app for ApptHero?

Not yet, but we are working with a few select therapists to create an app for ApptHero.

Do I have to use Square?

No, you don't have to use Square to use ApptHero.

There are some features that depend on square such as:

  • Asking clients to pre-pay for appointments
  • Selling gift certificates online
  • Asking clients to reserve an appointment using their credit card